Thursday, January 29, 2015

The weakest link...

This afternoon I was talking to one of my tech's at another location and asked him to check on one of the end users in his building. She had contacted me about an issue on her PC one of the other tech's had worked on, and now she was having more issues. I knew he could handle it, so I was giving him the basics of the issue. Here's our chat in IM:

Me: Has *user name*  called you yet?
Tech: It doesn't appear so
Me: *other tech name* worked on her computer and now she's having more issues. I told her to call you and you would help her...lol
Tech: he's been playing with paging file on his pc, i'd be willing to bet he messed with hers as well lol
Me: Paging file isn't going to make it run faster
Tech: I know this and you know this but...
Me: LOL
Tech: Anymore around here I just shake my head and walk away
Me: If you have time today or tomorrow, would you go see her? Set her page file back to default?
Tech: Night before last spent 4 hours stripping the ends of an ethernet cable to put an RJ45 connector on it..........
Me: He probably either shrunk the page file or made it too big for the drive to handle
Me: Wait...4 hours??
Tech: Yes, stripping each individual wires, and it not work so he would try over and over...
Me: Wow...
Me: Tell him to stop...just...stop...that makes my head hurt
Tech: You can't make this stuff up lol

There's one on every team...lol.

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